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Terms & Conditions

Last Updated: 14 April 2025  ·  Effective Date: 14 April 2025

1. Definitions

In these Terms and Conditions, the following terms have the meanings set out below:

2. Acceptance of Terms

By accessing our Website or commissioning our Services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website or engage our Services. You represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

3. Services Description

quarvexxad provides written business consulting services to Malaysian businesses. Our current engagements are:

Services are primarily directed at firms operating in Malaysia. We may at our discretion take on engagements from firms based outside Malaysia.

4. Engagement Process

A consulting engagement is formed when both parties have agreed on the scope and fee, typically by exchange of written confirmation. The scope of each engagement is defined before work begins. Changes to scope require prior written agreement and may result in an adjusted fee, which will be stated before the additional work proceeds.

5. Client Responsibilities

To enable us to carry out an engagement, you agree to:

6. Payment Terms

Fees are stated in Malaysian Ringgit (RM). Payment is due within 14 days of the date of our invoice. We reserve the right to suspend work on an engagement if payment is not received by the due date. Fees are exclusive of any applicable taxes, which shall be the responsibility of the Client.

Refund policy

If we are unable to complete a commissioned engagement for reasons within our control, we will refund any fees paid for the uncompleted portion. If an engagement is cancelled by the Client after work has commenced, fees for work completed to the date of cancellation will be retained. No refund is available once a Deliverable has been delivered.

7. Confidentiality

We treat all financial and business information shared with us in the course of an engagement as confidential. We will not disclose such information to third parties except as required by law or as necessary to carry out the engagement (for example, to a specialist reviewer). A non-disclosure agreement can be put in place before any information is shared if you prefer.

We do not identify clients by name in any public material without prior written consent.

8. Intellectual Property

All Deliverables produced during an engagement become the property of the Client upon receipt of full payment. quarvexxad retains the right to use general methodologies, frameworks, and analytical approaches (but not specific client data) in future engagements. Nothing in these Terms grants you a licence to use the quarvexxad name, logo, or branding.

9. Disclaimer

Our Services constitute business consulting analysis. Our Deliverables represent our considered independent assessment based on the information provided to us. They do not constitute legal, accounting, tax, or investment advice. We strongly recommend that you take independent professional advice before making significant financial decisions.

We make no representation that the analysis in any Deliverable is free from error, and we do not accept liability for decisions made in reliance on our Deliverables beyond the extent set out in Section 10.

10. Limitation of Liability

To the maximum extent permitted by Malaysian law, our total liability to you in connection with any engagement shall not exceed the fee paid for that engagement. We are not liable for any indirect, consequential, or special loss, including loss of profit, loss of business, or loss of anticipated savings, arising from or in connection with our Services.

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence.

11. Indemnification

You agree to indemnify and hold quarvexxad harmless from any claim, loss, or expense arising from your breach of these Terms, your provision of inaccurate or incomplete information, or your use of our Deliverables in a manner inconsistent with these Terms.

12. Termination

Either party may terminate an engagement in writing with reasonable notice. Upon termination, fees for work completed to the date of termination will be due and payable. Clauses relating to confidentiality, intellectual property, limitation of liability, and dispute resolution survive termination.

13. Governing Law and Disputes

These Terms are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be referred to informal discussion between the parties. If not resolved within 30 days, the dispute shall be referred to a single mediator agreed between the parties, or failing agreement, appointed by the Asian International Arbitration Centre. The courts of Malaysia shall have non-exclusive jurisdiction.

14. General Provisions

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified on this page. Continued use of our Website or Services after changes take effect constitutes acceptance of the revised Terms. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

16. Contact